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Ask a CV and as many as possible questions in order to make clear for you:
Who is this person?
Where the researcher is based?
Where he/she would like to go?
What is his/her specialty?
What is his/her career stage?
What exactly he/she wants?
Do not forget to make notes on his/her answers!
EXAMPLE
Analysis
Can you personally help and with what exactly?
If not – who else you need to involve?
Do not forget that at this first stage of the process you may ask for support your colleagues, international office/s at your or other organizations, EURAXESS contact points, NGOs or so called non-academic mentors – see BRiDGE Directory
Example
Plan and timing
Discuss and agree with the refugee researcher on every step or next session.
EXAMPLE
Coordination
Answer within two days to each refugee researcher email, check the response or the stage at which is the help and support from other people involved in the process, communicate with the refugee researcher about his/her problems, etc.
